Order Cancellation Policy

Thank you for shopping with SoftTechCN. Please review our payment policy to understand how transactions are processed on our platform.

Currently, we accept the following payment method for all orders:

Payment is made in full at the time of delivery.
Please ensure you have the exact amount ready when your order arrives, as delivery personnel may not carry change.
COD is available for all regions we serve unless otherwise specified during checkout.

Orders placed after 5 PM IST will be processed the next business day.
Orders received during weekends or holidays will be processed on the next working day.

We do not accept online payments, credit/debit cards, or bank transfers at this time.
If COD is not available for your location, our customer service team will contact you to discuss alternative arrangements.
In case of order cancellation or delivery failure, no payment will be collected.

We are working to expand our payment options in the near future to include secure online payments. Please stay tuned for updates.

Contact Information

📍 Business Address:
F-2A/786, MCD School Main Road,
Mandawali, Delhi – 110092, India

📧 Email: support@softtechcn.com
📞 Phone: +91 8851808624

🕘 Business Hours: Monday to Friday, 9 AM to 8 PM (IST)
🕔 Order Cut-off Time: 5 PM IST